Trades businesses lose 20–30% of inbound revenue to missed calls. Nova answers every one — 24/7, instantly.
No pressure. We'll show you your numbers and whether this makes sense for your business.
You're paying to generate inbound leads. A significant share converts for your competitors — because no one picked up.
Every unanswered ring is a homeowner dialing your competitor next. Most won't call back.
AC breaks at 9pm. Pipe bursts on Sunday. If you're not answering, someone else wins that job.
Speed-to-lead determines who gets the job. Calling back 4 hours later means the job is already gone.
You pay to generate demand. A missed call turns every dollar of that spend into a competitor's revenue.
They hang up and call the next company on the list. If you're not answering, you're not in the running.
It's not about price or reputation at first contact. The first company to answer almost always gets the job.
Without after-hours coverage, nearly half your potential demand is going to whoever answers.
Every unanswered call has a dollar amount attached to it. At typical call volumes, the monthly total is significant.
Nova handles the full intake loop — answer, qualify, book, follow up — so your team focuses on doing the work, not managing the phones.
Every call, every hour. No voicemail, no hold queue. The caller gets a real conversation from the first ring — 2pm Tuesday or 11pm Sunday.
Nova collects the issue, address, urgency, and contact number. Everything logged in real time. You see the lead the moment the call ends.
Nova schedules directly to your calendar. You get an alert with full lead detail. The customer gets a confirmation. The job is on the board.
Leads who don't book enter a 14-day follow-up sequence. Most jobs that don't close immediately close somewhere in that window.
Every feature is built around one outcome — converting more of the inbound demand you're already generating into confirmed revenue.
Answers every call your team can't — after hours, peak periods, overflow. Every caller gets a real conversation and a clear next step.
If a lead doesn't book on the first call, Nova calls back within 5 minutes. Response speed is the primary driver of trade job conversion.
Every missed call gets an immediate SMS. Keeps the lead warm and captures callers who won't redial on their own.
Unbooked leads get a 14-day sequence of calls and texts. Most leads that don't close on day one have a timing issue — the sequence closes that gap.
Every call, lead, and outcome logged automatically. No manual entry. You see exactly what's coming in and what's converting.
Intake flows, urgency handling, and dispatch detail collection built specifically for HVAC, plumbing, electrical, and roofing — not generic software repointed at your industry.
Estimates based on your inputs. Actual results vary by business and market.
15 minutes. No pressure. We'll show you exactly how Nova plugs the leak.
In-house staff, answering services, and generic CRM tools each solve part of the problem. Nova closes the whole thing, including the phone call.
A full-time receptionist means salary, benefits, sick days, and turnover. They work business hours. When they're stretched, calls go to voicemail.
Nova covers every hour, every day. One-time setup, predictable monthly retainer. No HR overhead.
Call centers take messages. They don't qualify the lead, book the appointment, or run follow-up. By the time you call back, the homeowner has moved on.
Nova books the job in the same call. The lead never goes cold.
Off-the-shelf CRM tools are built for software sales teams. Setup takes weeks, and they still don't answer the phone.
Nova is ready quickly and handles the full intake-to-booking loop out of the box.
Three different operations, three different gaps — all closed by Nova in the first 30 days.
"Six jobs in the first month that we would have missed completely. Evening calls, weekend calls — all handled. I didn't change a thing about how we operate."
"The follow-up is what got me. I had no idea how many leads were going cold. Nova called them back and booked six jobs in two weeks that I'd written off."
"After-hours is now our best time slot. Most callers have no idea they're not talking to someone at our office."
Nova is built on the same voice AI infrastructure used by leading service businesses across the U.S. — with intake workflows, follow-up logic, and dispatch detail collection designed specifically for trades operations.
Yes. Most callers don't know. Nova handles natural back-and-forth, clarifies unclear information, and adapts in real time. The intake experience is designed to feel like speaking with a competent office coordinator — not a phone tree.
Setup is straightforward and we handle everything. You provide your intake preferences and service area. Nothing to install, nothing to learn.
No. You keep your existing number. We either forward calls to Nova or set up a dedicated line — whichever fits your operation best.
Nova calls back within 5 minutes. If they still don't book, they enter a 14-day follow-up sequence. Most unbooked leads have a timing issue — the sequence is built to close that gap.
Nova runs alongside your team. After hours, overflow, follow-up — everything your staff doesn't have capacity for. Most teams find their operation runs cleaner within the first week.
HVAC, plumbing, electrical, roofing, and general home services. Built for these verticals — not adapted from something generic.
One-time setup to get Nova configured and live, then a monthly retainer built around your business. No long-term contract. Cancel anytime. Most clients stay because the ROI is clear — not because they have to.
We'll show you your exact revenue leak and whether fixing it makes financial sense for your business. No pitch. Just your numbers.
No commitment · Free consultation · Cancel anytime
Last updated: April 2026
Nova AI Solutions provides AI-powered receptionist and lead management services to trades and home service businesses.
When our AI receptionist handles calls or messages on behalf of our clients, we may collect:
Information collected is used to deliver our AI receptionist services, qualify leads and schedule appointments on behalf of clients, send follow-up communications where consent has been obtained, and improve our AI systems.
You may reply STOP at any time to opt out of text messages. Standard message and data rates may apply.
We do not sell personal information. Data is shared with the client business on whose behalf Nova is operating. We use Twilio for communications and Retell AI for voice services.
We retain data for as long as necessary to provide our services and as required by applicable law.
Nova AI Solutions · novaaisolutions.co · (470) 786-9277